top of page

RESUME

​​Work​

bio

I am a social change agent that lives and breathes ideas that strategically communicate stories to change behavior.  I create logos, brand annual events, define missions, detail strategy, and navigate social media forging relationships between, government, profit, and nonprofit markets.  My unique sociological use of lens and experience has developed a machine that consumes research and content to find the message where interests collide creating synergy out of diversity. 

​

Did I mention I have a voice like chocolate?

Skills

Microsoft Office Suite W,X,P,O

Microsoft Publisher

iOS Pages, Numbers, Keynote

WordPress

Wix

Adobe InDesign

Adobe Photoshop

CSS

Drupal (Open Source CMS)

Neon (CMS)

Google Analytics

Soft skills

Work​

experience​
 

Marketing & Development Director, Parkview Services

​March 2011 - July 2012

Developed annual budgeting

Develop social media

Team building; Board of Directors, Staff, and Constituents

Mission generation, story telling

Managed annual marketing calendar

Market research for web development

Managed CMS data migration data GiftWorks to NEON

Generated and managed budgets

Interactive website production

Vendor management

Volunteer management

Created written content

Branch Manager - HomeStreet Bank

​March 2000 - August 2009

Managed $975,000 branch budget

Developed programs to reach branch revenue goals

Managed four employees in compliance and educational advancement

Integrated business strategies resulting in a 20% revenue increase

Awarded President’s Club in 2008

In twelve months moved employee retention rate from 25% to 65%.

Directed business development and client retention programs

Developed community events and sponsorships

Designed innovative promotional campaigns

Utilized Social & Video Media to promote branch

Created a school banking program; multi-tier curriculum teaching students banking

Educated low/moderate income families

Sr. Financial Services Representative, WAMU

​​August 1999 - March 2000

​

1. Strong Work Ethic

I am motivated and dedicated to getting the job done, no matter what

​

2. Positive Attitude

I am optimistic and upbeat, generating good energy and good will.

​

3. Good Communication Skills

I am verbally articulate and a good listener.  I make the case and express business needs in a way that builds bridges with colleagues, customers and vendors.

​

4. Time Management Abilities

I use my time wisely to prioritize tasks and work on a number of different projects at once. 

​

5. Problem-Solving Skills

I am resourceful and able to creatively solve problems that will inevitably arise.  Problems are solved more quickly by taking ownership of the issue.

​

6. Acting as a Team Player

I collaborate well in groups and teams taking a leadership role when appropriate?

​

7. Self-Confidence

I project a sense of calm and inspire confidence in others.  I know I can get the job done.  I ask questions that need to be asked and freely contribute ideas.

​

8. Ability to Accept and Learn From Criticism

I am coachable and open to learning.  I handle criticism well so that I grow professionally and personally. 

​

9. Flexibility/Adaptability

I adapt well to new situations and challenges.  I embrace change and am open to new ideas.

​

10. Working Well Under Pressure

I can handle the stress that accompanies deadlines and crises.  In a time pinch I can deliver quality product.

​    Financial Service Representatives meet with existing and potential customers to help them understand the impact of market fluctuations and interest rates on their investment planning and goals.​  Assist customers in opening checking and savings accounts and provide customer service for existing accounts.  Interview their customers to find out what loan product is best for their needs.  Be able to identify cross-sell opportunities. Able to read credit reports in order to advise their customers on how to improve their credit score.  C​​onstantly research financial markets, interest rates and available financial products to provide their clients with up-to-date and accurate information.

HRIS/ Payroll Manager, Network Telephone Services

​January 1993 - April 1999

​ Managed payroll for 750 employees

Implemented tax credit programs saving $30,000 annually

Staff training and development on software

Reduced payroll errors 30% to less than 2%

HRIS Administration

Education

Seattle Central Community College

​2009 - 2010, Direct Transfer Degree

Eastern Washington University

​2005 - 2010, BA Comm./Sociology

Luminous Works 2011- 2012

Adobe Certified Training

 

Bellevue College

Continuing Education

2013 Project Management

 

2010 - present

2010 - present

bottom of page